Blow Dry Club Terms & Conditions | Epic Hair Designs
Blow-Dry Club Membership
Blow-Dry Club Membership
Blow Dry Club
Terms & Conditions.
These Terms & Conditions explain the rules that apply when joining and using an Epic Hair Designs Blow Dry Club membership.
These Blow Dry Club Terms & Conditions are current as at August 2026. Epic Hair Designs may amend the membership program and these Terms & Conditions from time to time. Changes may be made without prior notice, subject to applicable law. Please refer to the current version published on the Epic Hair Designs website.
The important details, clearly explained.
The Blow Dry Club is designed around regular blow dry appointments with the Epic apprentice team. Appointments, availability and eligibility are subject to the conditions below.
By purchasing or continuing a Blow Dry Club membership, you agree to these Terms & Conditions and acknowledge that the membership is primarily designed for appointments with our apprentice team.
Saturday Blow Dry Club appointments have restricted booking times.
Saturday is one of our busiest salon days and availability for apprentice Blow Dry Club appointments is limited.
Generally 8:00 am to 9:30 am, or after 2:30 pm.
Saturday appointments remain subject to apprentice and salon availability. We strongly recommend pre booking Saturday appointments.
Blow Dry Club terms at a glance.
Membership use
Blow Dry Club memberships are issued to the named member only.
Memberships, appointments and membership benefits cannot be transferred, shared or used by another person.
Family members or household members cannot be added to a Blow Dry Club membership.
The membership includes unlimited eligible Blow Dry Club appointments, subject to these Terms & Conditions, salon and apprentice availability and fair use.
Unlimited appointments do not guarantee a particular number of bookings, preferred appointment times, preferred days or appointment availability.
Apprentice appointments
The Blow Dry Club is primarily designed around appointments performed by the Epic Hair Designs apprentice team.
Eligible Blow Dry Club appointments must generally be booked with an apprentice and remain subject to apprentice availability.
If an apprentice is not available at the member's preferred time, another appointment time or participating Epic salon may be offered.
Membership does not guarantee access to a particular apprentice, stylist, salon, date or appointment time.
Kérastase or Goldwell
The shampoo and conditioning products used during eligible Blow Dry Club appointments are determined by the membership selected.
Kérastase Blow Dry Club memberships include eligible shampoo and conditioning using the applicable Kérastase range.
Goldwell Blow Dry Club memberships include eligible shampoo and conditioning using the applicable Goldwell range.
Product use remains subject to suitability, professional recommendation and product availability.
Saturday appointments
Saturday is one of Epic Hair Designs' busiest trading days. Blow Dry Club appointments therefore have restricted Saturday booking times.
All Saturday appointments remain subject to apprentice and salon availability. Members are strongly encouraged to pre book.
Epic Hair Designs may be unable to accommodate a Blow Dry Club appointment outside these Saturday booking periods.
Long or thick hair
The standard Blow Dry Club appointment allocation is approximately 45 minutes.
Some hair requires additional time because of its length, thickness, density or styling requirements.
Where an eligible blow dry cannot reasonably be completed within the standard appointment allocation, a $20 additional time surcharge may apply.
Where applicable, the additional charge should be explained to the member.
Requesting a senior stylist
Blow Dry Club memberships are designed around appointments with the apprentice team.
A member may request a senior stylist, subject to availability and payment of the applicable surcharge.
- $20 for a standard Blow Dry Club appointment with a senior stylist.
- $30 where longer or thicker hair requires the additional senior stylist appointment allocation.
The senior stylist surcharge is waived where the member's apprentice is away sick or on holidays and no apprentice is available.
Salon availability
Blow Dry Club memberships may be used at participating Epic Hair Designs salons in Queensland.
Fortitude Valley is excluded from the Blow Dry Club.
Members should nominate a preferred participating Epic salon.
Where appropriate, another participating Epic Hair Designs salon may be able to accommodate the member where an apprentice is available.
All appointments remain subject to salon and apprentice availability.
Suitability & approval
The Blow Dry Club may not be suitable for every client.
Hair length, thickness, density, styling requirements and the amount of time generally required to complete the client's blow dry may be considered when determining whether the membership is appropriate.
Membership approval remains at the discretion of Epic Hair Designs management.
Membership payments
By joining the Blow Dry Club, the member authorises Epic Hair Designs to process recurring membership payments using their nominated payment method.
The payment frequency is determined by the membership selected. Monthly memberships are billed monthly and fortnightly memberships are billed fortnightly.
The member is responsible for ensuring that their nominated payment method remains valid and that sufficient funds are available for each scheduled payment.
Membership access or benefits may be suspended where scheduled membership payments are unsuccessful.
Membership benefits
A Blow Dry Club membership may include additional member discounts or benefits on eligible products or salon treatments.
Any membership discount applies only to eligible purchases and is subject to the current Blow Dry Club offer and any applicable exclusions or promotion conditions.
Individual promotions or offers may have separate conditions and may exclude the use of another discount.
Cancelling a membership
A Blow Dry Club membership may be cancelled by providing one week's notice.
Cancellation requests may be sent to:
clientservices@epichairdesigns.com.au
Once the membership ends, Blow Dry Club appointments and any associated ongoing membership benefits or discounts will no longer apply.
Fair use
The Blow Dry Club is designed to provide a positive experience for both members and the Epic apprentice team.
Appointments remain subject to availability and the membership must be used reasonably and for its intended purpose.
Epic Hair Designs reserves the right to review a membership where its use is unreasonable, falls outside the intended purpose of the Blow Dry Club or is no longer providing a positive or appropriate experience for the member or the Epic team.
Where appropriate and subject to applicable law, a membership may be discontinued following such a review.
Privacy & payment information
Membership and payment information is handled through Epic Hair Designs' approved systems and is used as required to administer the membership or as otherwise permitted or required by law.
Personal information is otherwise handled in accordance with the Epic Hair Designs Privacy Policy.
Changes to these terms
These Terms & Conditions are current as at August 2026.
Epic Hair Designs may amend the Blow Dry Club program and these Terms & Conditions from time to time. Changes may be made without prior notice, subject to applicable law.
Members should refer to the current Terms & Conditions published on the Epic Hair Designs website.
The important bits, made simple.
Need anything else? Ask your Epic salon or contact our team.
Are Blow Dry Club appointments with apprentices?
Yes. The Blow Dry Club is primarily designed around appointments with our apprentice team and appointments must generally be booked with an apprentice.
Can I use my membership at any Epic salon?
The Blow Dry Club is available at participating Epic Hair Designs salons in Queensland. Fortitude Valley is excluded. Appointment availability also depends on apprentice availability at the salon.
Can I book a Blow Dry Club appointment on Saturday?
Yes, subject to availability. Saturday Blow Dry Club appointments can generally be booked from 8:00 am to 9:30 am or after 2:30 pm. Pre booking is strongly recommended.
Is there an extra charge for long or thick hair?
The normal appointment allocation is approximately 45 minutes. If additional time is reasonably required because of hair length, thickness, density or styling requirements, a $20 additional time surcharge may apply.
Can I request a senior stylist?
Yes, subject to availability. An additional charge of $20 applies for a standard appointment, or $30 for longer or thicker hair.
The surcharge is waived where the member's apprentice is away sick or on holidays and no apprentice is available.
Can I share my Blow Dry Club membership?
No. Blow Dry Club memberships are individual and can only be used by the named member.
Does unlimited mean I am guaranteed an appointment?
No. Eligible Blow Dry Club appointments are unlimited, but all bookings remain subject to salon and apprentice availability. Membership does not guarantee a particular appointment time, day, salon or number of bookings.
How do I cancel my Blow Dry Club membership?
You can cancel by providing one week's notice. Cancellation requests can be emailed to clientservices@epichairdesigns.com.au.
Current as at August 2026.
Epic Hair Designs may amend the Blow Dry Club program and these Terms & Conditions from time to time. Changes may be made without prior notice, subject to applicable law. Please refer to this page for the current version.
Talk to our team.
If you have a question about your Blow Dry Club membership, appointments, cancellation or eligibility, please contact Epic Hair Designs.
clientservices@epichairdesigns.com.au
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