Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit our salons, visit our website, or make a purchase from Epic Hair Designs. Personal information refers to information about an identifiable individual. Personnel and job applicants may contact our human resources team for more information regarding their privacy.

Personal information we collect: 

When you visit our website, we automatically collect certain information about your device, including information regarding your web browser, IP address, time zone, and some cookies that are stored on your device. As you browse our website, we also collect information about the individual web pages that you view, what websites or search terms navigated you to our website, and information about how you interact with our website. We refer to this automatically collected information as “Device Information”. 

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
• “Log files” track actions occurring on a website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a booking or attempt to make a booking through our website, we collect certain information from you, including your full name, email address, and phone number.  

Reasons for collecting information: 

We collect personal information which is necessary to conduct business with you. Epic Hair Designs and its service providers may use your personal information and device information for the following purposes:  

• Identify you as the client and book you in for services at any of our salons.  
• Reminder phone calls, SMS or emails.  
• Running a website 
• Operate our business as it applies to you.  

• Marketing purposes. You can opt out of this.  
• Participate in the process of any third-party acquisition or potential acquisition of an interest in us or our assets  
• Protect our lawful interests  
• Fulfil legal and regulatory obligations  

Sharing your personal information 

We use Google Analytics to help us understand how our customers interact with our website – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
 

In relation to security and risk management, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information, or to otherwise protect our rights. 

How we use your information: 

Epic Hair Designs uses and discloses your personal information and the information you supply in many ways necessary for us to do business together: product promotion, order fulfilment and identifying clients in our salon.  

Any questions please feel free to contact us as we take this responsibility very seriously.   

Your rights: 

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our team.