Company
The beginning
From humble beginnings, the epic journey started in 2008 when Brendon Mann had the vision to inspire others to enjoy unbridled services, with expertly trained stylists at affordable prices. The first hair salon in Kenmore Brisbane, paved the way for Brendon to create a group of salons that house more trained Goldwell Master Colourists than any salon in Australia. Epic Hair Designs now offers beautiful hair transformations at 16 locations throughout Brisbane and Hope Island in the Gold Coast.
Your Epic ritual
As a destination where women and men can escape life’s stresses we aim to relax and uplift you the moment you make your booking. Our salon support includes Epic hairdressers, expertly trained in consultations who will make your booking for you over the phone or online. You will be greeted in salon by our signature scent and offered drinks and snacks while listening to our “Epic Radio” station before being taken on an epic journey with exceptional results.
We listen and monitor every step of your hair journey. Our teams are trained to conduct exceptional consultations so your stylists can carefully diagnose your hair health to achieve your hair goals. We are lucky to have 1000 of our guests reply to our feedback questions every month to ensure every visit is exceptional.
All stylists are colour specialists
We are proud to employ more certified Master Colourists than any salon in Australia. Training is at the core of Epic Hair Designs with our team of over 130 stylists undergoing extensive internal and external training courses, learning from Australia’s industry leaders. As a close-knit family, our collaborative culture supports every stylists’ learning progression. From apprentice training to senior management positions, we encourage and reward our team. As an award winning brand, our talented stylists are encouraged to join our involvement in national and global competitions, where we showcase our hairdressers’ talented work.
Our journey
Kenmore was Epic’s first salon, opened in April 2008. Since then we have expanded our amazing brand north of the river including salons at Eatons Hill, Bardon, Newmarket, Milton, Ascot, Everton Park and Lutwyche. Our flagship salon is centrally located in Fortitude Valley, in the heart of Brisbane’s inner city. Our Southern locations include Norman Park, Cannon Hill, Greenslopes, Jindalee, Kenmore, Mount Gravatt and Springfield making Epic extremely accessible to anyone wanting amazing hair in Brisbane.
Our Salon Support team
Client Support Opened in 2017
Something very revolutionary is how we manage our bookings. When you call Epic Hair Designs it is very likely you will be answered by one of our qualified hairdressers who are at our main office. This gives us and you more time on the phone to make an accurate booking and give our salons more time to concentrate on hairdressing. Of course, if you still need to talk to the salon we can always transfer you. They handle all client quires, online messages, bookings as well as supporting our salon teams.
Advanced training is in our nature
Training is who we are and what makes our teams epic. We invest in every stylist to ensure all our hairdressers complete the globally recognised Goldwell Master Colourist course. Alongside this our teams are trained internally in our Ascot academy by our Operations Manager and Educator, Shayne Wright. Shaynes’ 25 years of education experience with global colour brand Goldwell means our stylists enjoy courses in Balayage, Colour Correction and advanced cutting. Our teams also enjoy experiencing external educational courses focusing on providing exceptional service and leadership development.
Our ethos
We aim to connect with our local communities and give back wherever possible. We are currently collaborating with an inspiring Australian charity, Orange Sky Australia. In an effort to positively connect people experiencing homelessness and domestic violence, our team of stylists provides complimentary hair cuts and friendly conversation every fortnight in Brisbane’s Fortitude Valley alongside Orange Sky’s free laundry and shower service. Learn more about our community connections here.